LaGanga, L. R. (2009) Lean
Process Improvement in Outpatient Clinics Decision Sciences
Institute Annual Meeting New Orleans, Louisiana – November 15, 2009
PDF
LaGanga, L. R., & Lawrence,
S. R. (2009) Service Appointment Scheduling with Walk-In,
Short-term, and Traditional Scheduling Decision Sciences Institute
Annual Meeting New Orleans – November 16, 2009
PDF
DeRoche, K.,
Olmos-Gallo, P.A. (November, 2009). Evaluation of how mental
staff promotes recovery: A Rasch analysis of the PRO survey.
Paper presented at 23rd Annual Meeting of the American
Evaluation Association Conference. Orlando, FL.
PowerPoint
DeRoche, K.,
Olmos-Gallo, P.A., Prado, L.M. (November, 2009). The youth
evaluation project at the Mental Health Center of Denver. Paper
presented at 23rd Annual Meeting of the American
Evaluation Association Conference. Orlando, FL.
PowerPoint
Olmos-Gallo,
P.A., DeRoche, K., McKinney, C.J. (November, 2009). How analogies
can save the day when it comes to explaining difficult statistical
concepts to stakeholders. Paper presented at 23rd
Annual Meeting of the American Evaluation Association Conference.
Orlando, FL.
PowerPoint
Laganga, L., McKinney, C.J., DeRoche, K. Olmos-Gallo, P.A. (October,
2009). Multilevel Techniques for Quality Control Charts of
Recovery Outcomes. Paper presented at the INFORMS Annual
Meeting, San Diego, CA. PowerPoint
LaGanga, L. R., & Lawrence, S.
R. (August, 2009). Lean Options for Walk-in, Open Access,
and Traditional Appointment Scheduling in Outpatient Health Care
Clinics. Paper presented at the "Mayo Clinic
Conference on Systems Engineering & Operations Research in Health
Care". Rochester, MN. PowerPoint
Olmos-Gallo, P.A.,
DeRoche, K.K., Mock, K., Flynn, J., Starks, R. (May, 2009). Interaction
between the Consumer's and the Therapist's sense of Hope: What have we
learned, and how can we increase its impact?
Paper presented at the "Innovations in Recovery Seminar", Washington, DC.
PowerPoint
LaGanga, L. R.,
& Lawrence, S. R. (May, 2009). Increasing Access to Healthcare Services
through Service Time Process Improvements. Proceedings of Production
and Operations Management Society Annual Conference, Orlando, FL. Paper:
PDF
Presentation:
PDF
LaGanga, L.
R., & Lawrence, S. R. (May, 2009). Comparing Walk-In, Open Access,
and Traditional Appointment Scheduling in Outpatient Health Care
Clinics, POMS Annual Meeting, Invited Session.
PDF
LaGanga, L.R.
(April, 2009). The Value of an Electronic Health Record System in Lean
Process Improvement and Research Innovation, Research Incubator Session
at the 2009 POMS College of Service Operations Conference, Orlando, FL.
PDF
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